Bookstore Shipping Information and Returns Policy

SHIPPING: Classical Conversations uses the U.S. Postal Service to ship orders. We offer Media Mail or Priority Shipping options. Please use your mailing address as your shipping address.

Backordered items from Priority Orders are shipped via Media Mail.

Online orders over $175 of shippable items qualify for FREE SHIPPING - Media Mail only. PDF's, Gift Certificates, and other non-shippable items do not count toward the $175 order for Free Shipping.

Media Mail orders may take as long as 7-14 days to arrive. Priority Mail orders can take 2-3 days according to the U.S. Postal Service. Some have experienced up to 4-5 days to receive Priority Mail orders.

If your order is over $250*, please use this coupon code at checkout for free shipping and an additional 10% discount: DISCOUNT10

* Orders over $250 of items excluding student practicums, Tabletalk subscriptions, Saxon DVDs, and Economics-in-a-Box.

Classical Conversations Return Policy

Effective March 2011

What is your Return Policy?

RETURNS: If you are not satisfied with your purchase, you may return your unused materials (books, unopened software or audio CDs in saleable condition) within 60 days of the purchase for full refund of the purchased price (shipping will not be refunded). Unused materials may be returned after 60 days for store credit. Opened software may be returned for a bookstore credit of equal value to be used within 60 days of return. We will not accept returns made after one year from date of purchase or for any item which we no longer carry in our catalog or online bookstore as an active inventory item.

Exceptions

• Pearson Practice Tests and Directions for Administering Practice Tests cannot be returned due to the nature of their use. Please read through the information on the Pearson Test Materials page.
• PDF downloads are also non-refundable.

 

Please email customerservice@classicalconversations.com for a Return Authorization Number and return shipping instructions, or call 910.673.0100. PLEASE include a note of explanation, including the Return Authorization Number, mailing address, and phone number with your return.

Note:  We cannot refund your purchase if we receive merchandise that has been damaged.  Please pack your return so that the potential for damage would be minimized. 

If your original order received a quantity or shipping discount and the return amount reduces the total order amount below the discount thresholds, the appropriate shipping costs and/or discount will be deducted from your refund.

May I return something I bought at a homeschool convention or Parent Practicum?

Yes, you may return purchases made at a homeschool convention or Practicum, as long as you comply with the return policy. Returns must be in resalable condition and received back in our office within 60 days of purchase for a full refund on the product. If the product is damaged or used, no refund will be given.  As with mail order returns, no refunds will be given for returns made after one year from date of purchase. Sales tax paid at any onsite event is refunded.